Wednesday, July 2, 2008

Speaking Programs

I wanted to take a moment and share with you a few of my speaking programs in addition to World Class Trust, which I love (www.worldclasstrust.com). The first program is my Strategic Planning program. It's highly interactive and aimed at C-Level types who are looking for help in company direction and performance improvement. The second program is something I call PQS, which stands for Productivity, Quality, and Service. This is largely based upon the Continuous Improvement Process (CIP), something I've been an advocate of since I became a Vice President many, many years ago. (OK, not that long ago...) Anyway, take a look at the short program descriptions and let me know what you think. These will all be posted to my speaking Web site, www.worldclasstrust.com, by today.

Remember: Trust is the foundation to each and every healthy relationship - personal or business.

Mark's Speaking Programs

Strategic Planning

Pre-retreat preparation is a 2-step process. First, all participants read a book on corporate vision. Second, participants complete a survey of SWOT questions, verify the company’s vision, and define an initial list of long-term objectives. Next, the retreat consists of collaborative discussions to clarify the SWOT and hone corporate vision. Long-term objectives are precisely defined with target dates. Initial department goals built around business drivers are also defined. The final portion defines sharing of the plan with all employees and establishment of follow-up retreat dates.

PQS Best Practices

The value of watching yourself perform has been a long-time sports coaching tool. For the first 15 years, game films were scrutinized by players and coaches. More recently, practices were taped so that coaches could instruct individual players on specific techniques.

Mark Bonkiewicz takes this proven coaching practice of video footage to the business world in a dynamic way.

Stage #1 is a workshop that utilizes a national championship football, highlights of the winningest division I college football team, and a DVD of the team’s former head coach, Dr. Tom Osborne. Dr. Osborne is a subject matter expert on vision, leadership, execution, and team unity.

Stage #2 is the capturing of actual work footage at the shop, jobsite, or the manufacturing floor. The footage will contain best practices, average work behaviors, and areas needing improvement.

Stage #3 has the participants fully engaged in judging their performance with objective standards that are customized to their firm and industry in the areas of productivity, quality, and safety.


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